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FAQ

 
  1. How can I purchase eyeglasses?

    You can browse eyeglass frames and lenses on our website, choose the style and prescription that suits you, add the selected eyeglasses to your cart, and complete the purchase process.
  2. How do I measure my eyeglass prescription?

    You can provide your most recent eyeglass prescription, or if you don't have one, you can use our virtual try-on tool to get an approximate eyeglass prescription.
  3. Do you offer blue light blocking lenses?

    Yes, we provide blue light blocking lenses that can reduce the impact of blue light radiation from digital screens on your eyes.
  4. How long will it take to receive my eyeglasses?

    Typically, the time for eyeglass production and delivery depends on the type of lenses you choose and your location. We will provide information regarding the estimated delivery time.
  5. Do you have a return and exchange policy?

    Yes, we offer a return and exchange policy. If you are not satisfied with your purchase or need any changes, please contact our customer service team for assistance.
  6. How can I contact customer service?

    You can get in touch with our customer service team through the contact information provided on our website, online chat, or email. We will do our best to answer your questions and resolve any issues.